FREQUENTLY ASKED QUESTIONS

Thank you for your interest in the Dxpe Girl Society brand. Please refer to some commonly asked questions and answers below.

COVID-19

Due to Covid-19, many orders will experience shipping delays until restrictions have been lifted worldwide. Orders are typically sent out within 1 week on our end but once it leaves us we have no control over how long it may take to arrive.  As a general rule of thumb, you can get an estimate of how long it will take to receive your order by combining processing and shipping time. If you decide to order for a special occasion, please be sure to order ahead of time to avoid receiving the shipment late.

As of now we are monitoring orders and estimating their arrivals between 1 to 2 weeks after being shipped but in the rare occasion can take up to 3 weeks for US and up to 5 weeks for International orders due to customs.

PRINTS & APPAREL

All artwork and products listed on this website is available for purchase. The sizes available per product will be listed for that product. No accommodations can be made for other sizes unless discussed prior to.

New products and artwork are added on a weekly basis. Feel free to sign up for the newsletter and follow us at info@dxpegirlsociety.com for constant updates.

Apparel is coming soon!


IMAGE USE

All artwork and content on the Dxpe Girl Society website is legally protected by
U.S. & International copyright laws.

Under NO circumstance is it permitted for you to use them for commercial purposes,  without proper and prior permission from Dxpe Girl Society, or her legal advisor.

This includes merchandise or illustrations of any kind, prints, apparel, books, advertising and any other for-profit purposes. You are not permitted to used the artist's work to represent any brand that is not affiliated with Dxpe Girl Society LLC without written consent. You are not permitted to use the artist's work for your own branding purposes of any sort.

Unauthorized duplication or usage for commercial purposes is prohibited by 
the Copyright law and will be prosecuted. We protect our copyright interests.

Desiree Davis and Dxpe Girl Society LLC retains all of the copyrights to all artwork on this site, regardless of having sold the original image.  You must contact him or his
legal advisors in order to use an image for commercial purposes,
whether or not you now own the original artwork.  

If you would like to share her work on your social media, or a website, feel free to do so with proper credit given to @DxpeGirlSociety within your caption. 


COLLABORATIONS & PARTNERSHIPS

Can we collaborate?

We receive a lot of inquires about collaborations/partnerships and unfortunately we can not accommodate all of them. We truly appreciate your consideration and will contact you within 1-2 business days . Thank you!


CUSTOM COMMISSIONS

Do you accept commissions?

Yes. I am only able to accept them when time permits. I release spots one at a time and will announce via social media when a spot is available. Spots are first come first serve and can not be reserved. Please refer to Custom Art on my site for more information.

Do you put faces on your illustrations and can you?

My style is unique to my vision of my artwork appealing to any and every woman, therefor I do not include faces. What you see me post for illustrations is the style that you will receive.

Do you offer paintings on a canvas?

Unfortunately I no longer offer custom commission paintings on canvas. Occasionally I will create paintings on canvas and sell them on a first come first serve basis, but that is it.

 

Do you offer other graphic design services?
 
Unfortunately I do not offer the following services:
  • Logos
  • Tattoo design
  • T-Shirt Designs
  • Book Illustrations

PROCESSING AND SHIPPING

How long does processing and shipping take?

All orders are printed on demand, so please allow 5 to 7 business days to process and print orders before they are shipped. During times when demand is very high, orders can take up to 7 business days to be processed. We use USPS and UPS to ship your orders, which can take 3 to 7 business days to receive. You will receive an email or text once your order ships.

Do you offer International shipping?

Yes currently to Canada only. Due to international packages having to travel further and go through customs, the price will be a bit higher. Certain countries are subject to duty fees once they reach customs, so please check with your country before ordering.

What are the delivery times for US and International orders?

US Orders: 3-7 business days

Canada Orders: 6-10 business days

International Orders: 5-20 business days


INCORRECT INFORMATION

What happens if I enter the wrong shipping address?

Please be sure to double-check that all your information especially your shipping address is correct before you submit your order. If you realize that you have entered in the wrong shipping address, please email info@dxpegirlsociety.com immediately so that it can be corrected. Once the order has been shipped, the address can not be changed. Dxpe Girl Society will not be responsible for packages sent to the wrong address.


RETURNS/EXCHANGES/DAMAGES

Can I return or exchange my order?

ALL SALES ARE FINALE. Please be sure to select the correct options and sizes when ordering.

My item arrived defected or damaged, what do I do?

If your productive arrives defected or damaged, please email info@dxpegirlsociety.com within 3 days of delivery with a photo and we’ll be glad to issue a replacement. 

I have a general question or inquiry, where can I reach you?

You reach me via email at info@dxpegirlsociety.com or use the form located here.